Unity 2.0 Information









Unity 2.0 Initiatives – Latest Updates

HITS Space Planning – 02/17/17

On February 10, Melissa Blom (Business Manager in HITS Finance & Administration) visited the Unity 2.0 Advisory Committee to provide an update planning that is underway to address physical space for our new organization. Melissa reported that a committee has been formed to examine short- and long-term space needs, including the following HITS colleagues:

  • Brian Kwapis* – Senior Director, Finance & Administration
  • Melissa Blom – Business Manager, Finance & Administration
  • Darlene Gerick – Facilities Coordinator/Manager, Finance & Administration
  • Teresa Kidder – Integration and SANS Manager, Architecture and Operations Management (AOM)
  • Johmarx Patton – Director of Learning Informatics, Education & Training (ET)
  • Chuck Singer – Director of the Enterprise Data Center, Enterprise Infrastructure (EI)
  • Audrey Schmidt – Director of Reporting and Analytics, Data Reporting & Analytics (DRA)
  • Bryan Martyn – Director of Software Delivery, Service Management (SM)
  • Lois Romans – Manager of Radiant and Orders, Clinical & Operational Applications (COA)
  • Amy Yamasaki – Project Manager, Research Applications & Advanced Computing (RAAC)

* Committee Chair

This group is currently developing a committee charter, including principles they intend to employ as they develop and implement plans for future space utilization.

Transition to Shared Services Benefits (Legacy MSIS) - 02/17/17

In July 2016, the Unity Team announced that legacy MSIS team members would transition to "Shared Services" benefits. This transition was completed in January 2017, and now all HITS colleagues are covered under the same benefits program. Consequently, this Unity 2.0 initiative is now complete.

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"Blue Folders" – 02/17/17

The Joint Commission (formerly JCAHO) is an organization that accredits medical institutions across North America. Their accreditation assists patients and insurers using standard measures of effectiveness. As a part of our obligation to meet Join Commission requirements, "blue folders" will be created and maintained for each HITS team member. Over the next few months, Michigan Medicine HR Business Partner Sarah Diebel will be working with the HITS Finance & Administration team to complete this effort.

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About the Unity 2.0 Project

What is Unity 2.0?

On January 13, 2017, Michigan Medicine CIO Andrew Rosenberg, M.D., announced the launch of Unity 2.0. This project includes more than two dozen initiatives which, taken together, will build upon the success of our previous unification efforts ­– by continuing to improve existing operations, developing new organizational capabilities, and positioning us to take advantage of new opportunities. This project is expected to run through June, 2017, after which we expect to incorporate most of these activities into our normal operations.

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What is the Unity 2.0 Advisory Committee

In designing this project, the Unity 2.0 team felt it was important to incorporate perspectives from a cross-section of HITS team members. Therefore, we asked for volunteers from across our organization to serve on a new Unity 2.0 Advisory Committee, and the following individuals have agreed to participate:

  • Liz Lind* – Office of the CIO, Unity 2.0 Project Manager
  • Cindy Priddy* – Office of the CIO, Organizational and People Capability Lead
  • Sue Boucher – Service Management (SM), Project Manager
  • Dax Almendras–  Service Management (SM), Project Manager
  • Helen Fitzgerald – Data, Reporting & Analytics (DRA), Senior Data Architect
  • Will Garner – Architecture & Operations Management (AOM),Desktop Support
  • TJ Grzeskowiak – Clinical & Operational Applications (COA), Application Coordinator
  • John Herlocher – Research Applications & Advanced Computing (RAAC), Senior Research IT Consultant
  • Randy Hall – Architecture & Operations Management (AOM), Senior Applications Programmer
  • Gretchen Handy – Education & Training (ET), Trainer
  • Alex Jolliet – Architecture & Operations Management (AOM), Service Desk
  • J.D. Jordan – Architecture & Operations Management (AOM), Desktop Support Manager
  • Joe Meyer – Clinical & Operational Applications (COA), Manager
  • Jason Mishka – Enterprise Infrastructure (EI), Manager
  • Brian Rafferty – Research Applications & Advanced Computing (RAAC), Clinical Trials Mgt. System (CTMS)
  • Ken Ray – Architecture & Operations Management (AOM), Business Analyst
  • Glen Sard – Service Management (SM), Communications Manager
  • John Walsh – Enterprise Infrastructure (EI), Engineer
  • Monica Webster – Service Management (SM), Quality Analyst

* Committee Co-Leads

We’re grateful for their willingness to participate, and look forward to benefiting from their input and perspective as the project moves forward.

Where can I learn more about Unity 2.0?

To learn more about Unity 2.0, and to find the most up-to-date project updates and resources, visit:

The Unity 2.0 Page on SharePoint*

* Please note that you will need to log in to SharePoint using your Level 2 password to access this resource. Either Microsoft IE or Firefox browser is recommended.

About HITS

What is Health Information Technology & Services (HITS)?

Health Information Technology & Services (HITS) plays an integral role in the success of Michigan Medicine by providing clinicians, educators, researchers, students, and staff with exceptional technology-related information, products, services, and support. HITS also provides institutional expertise related to IT strategy, security, infrastructure, and resource management.

Members of the Michigan Medicine community who have IT-related questions or concerns can access help in a variety of ways, including:

Service Desk

For urgent issues and immediate concerns, please contact the HITS Service Desk at (734) 936-8000, M-F, from 7 a.m. to 7 p.m.


Visit our online Knowledgebase to find software "how-to" information and answers to frequently asked questions. The Knowledgebase is available to all users.


Please complete this online form to request services related to non-urgent requests.


Send your service requests and product inquiries to msishelp@umich.edu.


HITS offers three “Help Me Now” walk-up locations designed to provide convenient “walk-up” (no appointment necessary) access to IT services and support in locations that are usually no more than a 5-minute walk from many offices, labs, and classrooms.

Each location is open M-F, from 8 a.m.to 5 p.m.

  • North Campus Research Complex (Building 18, Room G018, next to the MCard office)
  • Taubman Health Sciences Library (4th floor, Office 4020)
  • Towsley Center for Continuing Medical Education (G2413, near the UH cafeteria)

* Note: Sensitive information, such as Protected Health Information (PHI), Social Security numbers, or other regulated data should not be submitted online or via e-mail. If you have a specific issue that requires sharing this information, please call the HITS Service Desk.

Where Can I Find the HITS Leadership Org. Chart?

The latest (February 2017) version of the HITS Leadership Org. Chart is available on SharePoint by clicking HERE.*

*Please note that to access this resource you will need to log in to SharePoint using your Level 2 password. Either Microsoft IE or Firefox browser is recommended.

What is "The Book?"

The Book* is a monthly report that provides high-level summaries regarding the status of all major HITS projects and activities that are either underway, or planned – including project lists, staffing plans, and org. charts – and which is used by Dr. Rosenberg and other senior leaders as a guide for reporting, strategic planning, and resource management.

* Please note that to access this resource you will need to log in to SharePoint using your Level 2 password. Either Microsoft IE or Firefox browser is recommended.

About Michigan Medicine

What is Michigan Medicine?

Michigan Medicine combines the University of Michigan Medical School, its hospitals and clinics, physician group practice, research, and other activities within a common identity, under a unified administration.

What is an Academic Medical Center or "AMC?"

"AMC" stands for Academic Medical Center. It is a generic term used to categorize the relationship of four key functions or entities: health science schools (medical, dental, nursing, etc.), hospitals and clinics, a physician group practice, and research activities. Michigan Medicine is an AMC.
There is no single model for AMCs, but in general they seek to leverage the strengths of individual activities by combining and coordinating them in strategic and synergistic ways.
“In the case of Michigan Medicine, for example, our medical students are able to work closely with practicing physicians and researchers and they have further opportunities to learn by working with a large diverse group of patients. Likewise, research activities and outcomes help inform medical student education, along with patient care and treatment protocols.

The overall goal of operating as an AMC is to make Michigan Medicine even highly effective in delivering outstanding medical education; providing high-quality, compassionate patient care; and conducting innovative biomedical research.